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Client Relationship Oversight

  • Track outcomes of service execution against client service level agreement through DocuLink
  • Utilise the platform to ensure onboarding projects are effective and standardised
  • Track all service calls trough the platform and provide real-time transparency to exec mgt
  • Eliminate manual reporting and create executive level client reporting
  • Track issues at a client or product level and utilise platform to provide historical insights
  • Allocate and monitor client related project activity across multiple stakeholders

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